FAQs

General FAQs

Residential Program FAQs

StepUp! Outpatient Recovery Program FAQs

Counseling Center FAQs

Foster Care FAQs

Employment FAQs

Funding and Donation FAQs


GENERAL FAQs

Is Advent affiliated with a particular denomination?
No. Advent is a non-denominational Christian social-service agency. We hire Christian staff of varying backgrounds to work with our clients. Our clients come from either unchurched, Christian, or other religious backgrounds.

Do you require your clients to attend religious activities?
No. Attendance at church services or Bible studies is purely on a voluntary basis.

How many people work at Advent?
Advent employs about 70 people in four different departments:  Residential Recovery , Outpatient Recovery, Foster Care, and our Counseling Center. We also have a large cadre of volunteers working to help us fulfill our mission to hurting kids.


RESIDENTIAL PROGRAM FAQs

How are youth referred to Advent?
Youth are normally referred to us by the Probation Department (with some referrals coming through Social Services). Prior to admittance into our program, our Intake Coordinator will interview the teen to determine whether or not they are appropriate for our program.

What is the typical background of the youth you serve?
Our clients come from many different family situations. The key ingredient is that they have reached a place where their addiction has overtaken their lives.

What kinds of services do you offer for the Residential Recovery Program clients?
Advent's programs include a variety of treatment components, including milieu therapy, individual, group and family counseling, NA and AA meetings, life skills groups, recovery education, special school programs, recreational activities, church activities (optional) and Bible studies (optional). For more information on our Residential Recovery Program services, click here.

How many staff work in each Residential Recovery home?
There are four frontline staff and one case manager for each of our five group homes.

How long do youth typically stay in the Residential Recovery Program?
The typical stay at Advent lasts from 9-12 months. Some teens stay longer depending on their situation. Others may stay for only a couple of months, depending on the decision of their Probation Officer.

Where do the teens go when they graduate the Residential Recovery Program?
Many kids are able to return to their families, so some go to foster homes, sober living environment facilities, or community programs for young adults. Still others may get a job and live on their own.

Do you only focus on drug and alcohol addiction? What about other issues?
All of the kids who come to Advent's Residential Program are dealing with other issues besides drug and alcohol addiction. Physical, emotional or sexual abuse, neglect, mental health issues and problems in school are other areas that are addressed in the program.

Do the teens in your program participate in NA and AA meetings in the community?
Yes. Each home attends 5 meetings per week. This gives the kids the chance to interact with others outside of the home who share in the same struggles they do.

Do the youth attend school while in your program?
Yes.  Advent's teens attend school together as a group.  It is vital for our clients to learn in a safe and controlled atmosphere where the temptations of drugs and alcohol are not present.  Many kids who come to our program have stopped attending school and our focus is on getting them caught up with their high school credits.

Are all of your recovery homes located in the same area?
All of our recovery homes are in Santa Clara County, located in Northern California.  One of our homes is located in San Jose, two in Morgan Hill, one in San Martin and one in Gilroy.


STEP UP! OUTPATIENT RECOVERY PROGRAM FAQs

How does an adolescent get enrolled into the Step Up! outpatient program?
Simply call Advent at 408-281-0708 and ask to speak to a Step Up! caseworker, or email us. An initial assessment will be set-up with the adolescent and their parent(s) and the client can start treatment that day.

What are the hours for the group treatment?
Treatment groups are usually scheduled daily from 4:30 pm to 6:00 pm.

What is the length and frequency of treatment?
The Step Up! program is a six month program. Initially, clients attend the program for five days a week, eventually tapering off to one time per week, over a six month period.

What is the cost for treatment in the Step Up! outpatient program?
Because the Step Up! program is funded by the State of California Minor Consent Drug Medi-Cal Program, services are offered at no cost to teens and most young adults up to 21 years of age. Eligibility is based on age and the need for substance abuse services - not income.

How is the program funded?
The Step Up! Program is funded by the State of California Minor Consent Drug Medi-Cal Program, as well as through private donations.

If I don't want my child to participate in Minor Consent Drug Medi Cal, do you accept private payment?
Yes, we do accept private payment. Additionally, your health insurance provider may also cover some or all of the costs for treatment. Check with your health insurance provider for more information.

Does the parent have to come to the initial assessment?
It is extremely important for the adolescent's success for the parent to be involved from the start. The program will be explained at the initial assessment, and a commitment is expected. An adolescent may come for treatment without a parent's involovement; however, the reasons for the parent's non-involvement will be explored with the adolescent.

Is family therapy required for the teen to be in the Step Up! program?
Family therapy is extrememly important to the adolescent's success in recovery. If a family is unwilling to be in family therapy, the teen will still be allowed to attend the treatment groups; however, family therapy options will be reviewed frequently.

Why is consistent attendance at Step Up! stressed so highly?
For two reasons. First and foremost, we cannot help a client with their drug and alcohol problem if they are not attending treatment. Second, their fee for treatment is only covered if they attend. Therefore, attendance is their payment for treatment. Most recovery centers bill for non-attendance. Advent does not, so we ask that they not abuse this policy.

Is transportation provided?
Clients must arrange their own transportation, however, we are often able to help with the cost of transportation by providing bus passes.


COUNSELING CENTER FAQs

How do I make an appointment?
To make an appointment, call (408) 281-0708 x822 between 5:00 pm and 9:00 pm Monday - Thursday, or email us.

What is meant by "low cost" counseling?
Because Advent is committed to providing services to people of all income levels, we offer a sliding fee scale based on income. For more information on our fee scale, please call (408) 281-0708 x822 between 5:00 pm and 9:00 pm Monday - Thursday, or email us.

What is the difference between and Associate Therapist and a Therapist-in-training?
Associate Therapists are either licensed by the State of California or close to completing their 3,000 counseling hours for licensure. A Therapist-in-training is called a Trainee or Intern and is under the weekly supervision of a highly skilled, licensed therapist. A Trainee is still in graduate school and an Intern has graduated and is on their 3,000 hours of counseling to become licensed.

Can I ask for a specific therapist?
Yes. Their fees are set by the level of their experience (Associate, Intern or Trainee) and your household income.

What forms of payment do you accept in the Counseling Center?
Cash or checks are accepted forms of payment.


FOSTER CARE FAQs

What types of children are placed in foster homes?
Children of all ages and ethnicities who are victims of abuse, neglect and family dysfunction .

What is the length of placement?
There are opportunities for both short and long term placement, often until age 18.

Where do you recruit your foster families?
Foster families are recruited from the Christian community, drawing families from various denominations and all races in order to provide the best match between family and child.

How do I get a child placed in my home?
Advent works with you to determine what type of children will be best suited for your home. We share background information about the children to help you make the final decision.

Is special training needed for prospective foster parents?
We begin orientation with 12 hours of training and a Foster Care Handbook for easy reference on policies and procedures. Orientation training includes:
* First aid
* Stages of child and psychological development
* Parenting and disciplining an abused child
* Special needs children with emotional and psychological disturbances
* Communication skill-building for parents
* The role of the birth parent(s) in foster home placement
* The role and responsibilities of the agency including: the monthly stipend, use of MedCal, support meetings, etc.
* Licensing rules and regulations

You can also become a foster parent for higher needs children. This gives the child a stable, caring home while you receive special training, increased renumeration and staff support.


EMPLOYMENT FAQs

Is Advent hiring?
Current openings and the salary that the poition pays are posted on our website under Job Opportunities.

What is the pay?
Current openings and the salary that the poition pays are posted on our website under Job Opportunities.

Is there a time commitment to this position?
We ask for a one-year commitment from our Resident Counselors and a two-year commitment from those in positions of leadership (Senior Counselors, Social Workers, Addictions Counselors, etc.).

What does your benefit package look like?
Advent provides medical insurance, two-weeks paid vacation, and nine paid holidays.

Do Resident Counselors have to find housing for their days off?
No. Both room and board are provided 7 days a week.

When you say the shift is 4 days on duty, is it the same four days every week?
Yes. Your shift will either be every Wednesday, Thursday, Friday and every other Saturday and Sunday, or you will work every Monday, Tuesday, Wednesday and every other Saturday and Sunday.

What kind of training do you offer new Residential Recovery Program employees?
During the first two weeks on the job, the Senior Counselor will live in the recovery home with you in order to provide you with on-the-job training. During the next three months you will receive on-going training from the Senior Counselor. You will also attend monthly trainings on topics including, but not limited to, Runaway Prevention, Conduct Disorder, Disease Concepts of Alcohol, Child Sexuality and Suicide and Crisis.

Is San Jose near the beach?
San Jose is located about 30 minuted from the coast. The most popular destination is the city of Santa Cruz.


FUNDING & DONATION FAQs

Where do you get your funding?
Our funding sources vary. Approximately 80% of our funding comes from the counties that place youth in our programs. The other 20% comes from foundation grants and donations from individuals, churches, community groups and businesses.

How can I help Advent's kids?
Please see our How to Help page for more information on the many ways you can support Advent and the kids and families we serve.

Can I make an online donation?
Sure! See our How to Help page for more information on the many ways you can support Advent and the kids and families we serve.

What types of items can I donate?
There are a wide variety of donations that can be of great benefit to Advent, such as furniture, household items, office supplies, professional services, real estate, vehicles and even stocks/bonds. Read more detailed information on the many ways you can contribute.

Can I leave a gift for Advent in my will?
Yes. You may designate Advent as a beneficiary of your estate in your will. Read more information on planned giving.

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